Order processing times range between 1-2 business days. Please keep in mind that orders placed towards the end of the business day on Friday will most likely not be processed until the following Monday.

Once your order is processed, you will receive your ‘shipped order’ confirmation email including your tracking number. Shipping times vary on average between 1–10 business days depending on the destination location or country (shipping delays may vary during holidays, long weekends, and other peak postage seasons).

All orders are shipped directly from our head office in Montreal, Canada.

Our payment processor supports Visa Debit, Visa, Mastercard, and American Express.

Issues with orders are not common, but they sometimes happen. We’re here to help when things don’t go quite as planned. Please email us with a description of your issue and we will make it right. 

Please feel free to reach out to us.